User Responsibilities
Accurate Information:

Users must provide correct and up-to-date information during registration, ordering, and communication. False, misleading, or impersonated information may result in account suspension.

Account Security:

Keep your login credentials confidential. Immediately notify us in case of unauthorized access or security breach.

Legal Compliance:

Users must comply with all local, state, and national laws related to the purchase and use of tools or machinery.

Appropriate Use of Products:

Ensure tools and equipment are used for their intended purposes only. Follow safety instructions and manuals provided with the product.

Respectful Conduct:

Treat customer support, vendors, and other users with courtesy. Avoid abusive, threatening, or harassing behavior on the platform.

📦 Order & Delivery Guidelines
Product Descriptions: Read product specifications and compatibility before ordering.

Delivery Timeline:

Delivery timelines may vary based on location, availability, and shipping method.

Receiving Products:

Inspect the product upon delivery and report any damage within 24 hours.

Bulk Orders:

Contact support for bulk pricing or procurement-related queries.

🔄 Return & Refund Policy
Returns are accepted only under these conditions:

Wrong product delivered.

Damaged or defective on arrival (with proof).

Return requested within the specified time limit (e.g., 7 days from delivery).

Non-returnable items include:

Used tools, custom-ordered items, safety gear, or consumables (unless faulty).

Refunds are processed after inspection and confirmation of product condition.

🔒 Privacy & Data Usage
Your data is stored securely and used only for order fulfillment, personalization, and communication purposes. We do not share your personal information with third parties without your consent, unless required by law.

⚠ Prohibited Activities
Listing or promoting illegal or stolen products. Attempting to reverse engineer, hack, or disrupt the website functionality. Posting fake reviews, or manipulating ratings. Using automated bots or scraping tools without permission.

🛠 Support & Dispute Resolution
Our support team is available [mention hours] to assist with any issue. For order disputes, please email support@[yourwebsite].com with your Order ID and concern details. We aim to resolve disputes fairly within 3–5 business days.

📘 Important Notes
Product availability is subject to change without notice. Pricing errors may be corrected at our discretion. All warranties are as per manufacturer terms unless stated otherwise.

Thank you for choosing hakimienterprisegujarat.in. By using this platform, you agree to follow these rules and help us create a safe and trustworthy shopping environment for everyone.